Create and customize AI employees
AI employees are workspace-level specialists with roles, tools, memory, knowledge, automations, messaging links, and voice support.
What AI employees are
A role template
A defined personality
A language setting
A voice
Workspace-aware context
A knowledge base, persistent memory, tool use, automations, messaging links, and voice call support
Current creation flow
Pick a category.
Choose a role template.
Customize the employee before hiring.
Categories and customization
Current categories include Business, Tech, Education, Creative, Legal, Security, Health, Data, Engineering, Finance, Support, Research, Real estate, and Operations.
Customization includes name, personality, language, and voice.
Employees use role-based access and tool context rather than one unrestricted global permission set.
Shared workspace, personal thread behavior
Employees are workspace-shared.
Conversations are user-scoped by default inside a shared workspace.
Automation conversations are shared operational threads.
If an employee looks busy or unavailable, another active session may be holding the lock.